Privacy Policy

1. Data Controller

Your personal data is controlled by Equipra sp. z o.o.

If you have any questions about this Privacy Policy or about how we process personal data, you may contact us using the details listed on this page.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data collected through the Equipra website and related communications initiated through it.

• your use of our website;
• the "Request a Quote" form;
• the "Get the Catalog" form;
• email or other direct communications initiated through the website;
• technical and security-related website operations.
• This Privacy Policy does not apply to third-party websites or services that may be linked from our website.

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data.

Data you provide directly:

• your full name;
• your company name;
• your job title, if provided;
• your email address;
• your phone number, if provided;
• your message, enquiry, request, or project details;
• any other information you choose to include.

3.2 Data Collected Automatically

• your IP address;
• browser type and version;
• device type and operating system;
• language settings;
• date and time of access;
• pages viewed and interactions with the website;
• referring website or source;
• server logs and security-related technical data;
• consent and preference data relating to website settings, where applicable.

4. Purposes of Processing

• to respond to your requests, enquiries, and messages;
• to prepare and send quotations or business information requested by you;
• to send you our catalog or other requested materials;
• to communicate with you regarding a potential business relationship;
• to operate, maintain, and improve our website;
• to ensure the security, integrity, and proper functioning of our website and systems;
• to prevent fraud, misuse, unauthorised access, or other unlawful activity;
• to comply with legal and regulatory obligations;
• to establish, exercise, or defend legal claims;
• to maintain internal records and business administration.

5. Legal Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases.

• performance of steps at your request before entering into a contract, for example when you request a quote or ask us to contact you regarding a possible business engagement;
• our legitimate interests, including responding to business enquiries, managing communications, maintaining website security, improving our services, and administering our business;
• compliance with a legal obligation, where processing is required by applicable law;
• your consent, where consent is required under applicable law, including for certain optional website technologies or similar tools.

6. Sources of Personal Data

• directly from you, when you fill out forms or contact us;
• automatically from your browser or device when you use the website;
• in limited cases, from publicly available business sources, where relevant to a legitimate business enquiry or communication.

7. Recipients of Personal Data

We may share personal data with selected third parties where necessary for the purposes described in this Privacy Policy.

• hosting and infrastructure providers;
• website support, maintenance, and IT service providers;
• email and communication service providers;
• legal, accounting, audit, and professional advisers;
• courts, regulators, administrative bodies, or law enforcement authorities where required by law or necessary to protect our rights.
• Where third parties process personal data on our behalf, we require them to act only on our instructions, maintain confidentiality, and implement appropriate security measures.
• At the date of this version, the website does not use Google Analytics, Meta Pixel, a CRM platform, external form tools, or hosting outside the European Union / European Economic Area.

8. International Data Transfers

As a rule, we aim to use providers that ensure an appropriate level of data protection within the European Union / European Economic Area.

If personal data is transferred outside the European Economic Area in the future, we will ensure that such transfer is made in accordance with applicable law and subject to appropriate safeguards, which may include an adequacy decision of the European Commission, standard contractual clauses, or another lawful transfer mechanism recognised under applicable data protection law.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, and where required, for compliance with legal, tax, accounting, or dispute-resolution obligations.

As a general rule:

• enquiry and contact form data may be retained for up to 12 months after the last meaningful contact;
• quote-related communications may be retained for up to 24 months;
• catalog request data may be retained for up to 12 months;
• technical and security logs may be retained for up to 90 days, unless a longer period is necessary for security or legal reasons;
• records relating to consent or website preferences may be retained for as long as needed to demonstrate compliance.
• After the applicable retention period, personal data will be deleted, anonymised, or otherwise securely restricted.

10. Your Rights

Subject to applicable law, you may have the right to:

• obtain confirmation as to whether we process your personal data;
• request access to your personal data;
• request rectification of inaccurate or incomplete personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to processing based on our legitimate interests;
• withdraw your consent at any time, where processing is based on consent;
• request data portability, where applicable;
• lodge a complaint with the competent supervisory authority.
• To exercise your rights, please contact us at info@equipra.eu. We may need to verify your identity before responding to your request.

11. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for the operation, security, and core functionality of the website.

We may also use optional analytics or preference technologies only where permitted by applicable law and, where required, only after obtaining your consent.

You can manage cookie preferences through your browser settings or through any consent mechanism made available on the website. Please note that disabling certain technologies may affect website functionality.

12. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

However, no website, system, or method of internet transmission can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security of personal data.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, content, or security practices of those third parties. We encourage you to review their privacy notices before providing any personal data.

14. Children’s Data

This website is intended for business and professional use. It is not directed to children, and we do not knowingly collect personal data from children.

If you believe that a child has provided personal data through our website, please contact us and we will take appropriate steps.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data processing practices.

Any updated version will be published on this page with a revised "Last Updated" date.

16. Contact

If you have questions about this Privacy Policy or about how we process personal data, please contact Equipra sp. z o.o. using the details listed on this page.